Covering the intersection of marketing, customer experience and new technology.

Walmart continues innovation with GenAI enhancements and more drone delivery

Walmart continues innovation with GenAI enhancements and more drone delivery

Walmart continues to expand what it has described as a “retail renaissance,” announcing expanded offerings across several areas it has been investing in already:

  • Drone delivery - now available in the Walmart app

  • InHome Delivery and replenishment

  • A Gen-AI Powered Shopping assistant, building on the GenAI search feature it announced at CES in January.

At Walmart, the customer has always been at the center of everything. Helping people live better is not a mantra, it’s been part of the company since day one.

Today’s customers are tech savvy, with elevated expectations around how, when and where they shop. Walmart is meeting this customer demand with adaptive retail, innovations that intuitively fit into customers’ lives as they seamlessly move across platforms and places.

Walmart.com and its mobile app provide customers access to the entire store assortment and more, serving as a digital gateway to many everyday services such as auto care, pharmacy, and virtual try-ons – it’s the essential shopping destination. The company continues to accelerate, delivering more solutions and innovations to meet its customers’ changing needs.

Read more via Walmart or AdAge.

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