What's Next is Everything

Covering the intersection of marketing, customer experience and new technology.

All tagged retail

ThredUp's AI tools increase purchases and return visits

Nov 4

Nov 4 ThredUp's AI tools increase purchases and return visits

How Clarks is Using Roblox to Turn Gamers into Shoppers

Nov 1

Nov 1 How Clarks is Using Roblox to Turn Gamers into Shoppers

Walmart's Scintilla: Turning AI Insights retail wins

Oct 22

Oct 22 Walmart's Scintilla: Turning AI Insights retail wins

Puma sees GenAI personalization as DTC aid

Sep 30

Sep 30 Puma sees GenAI personalization as DTC aid

Le Pain Quotidien tests digital customer clones

Sep 10

Sep 10 Le Pain Quotidien tests digital customer clones

4A's Noteworthy News - 15th Edition

Aug 26

Aug 26 4A's Noteworthy News - 15th Edition

Jeremy Lockhorn

Tech News, Examples

Tesco taps AI for hyper-personalised celeb marketing messages

Aug 20

Aug 20 Tesco taps AI for hyper-personalised celeb marketing messages

Depop and Selfridges are stitching AI analytics into second-hand fashion

Aug 9

Aug 9 Depop and Selfridges are stitching AI analytics into second-hand fashion

Retail giants bring GenAI into their stores

Jul 15

Jul 15 Retail giants bring GenAI into their stores

Under Armour Transformed Fitting Rooms into CX and Data-Gathering Differentiators

Jul 9

Jul 9 Under Armour Transformed Fitting Rooms into CX and Data-Gathering Differentiators

Selfridges and Snapchat launch AR locker room for summer of sport

Jul 9

Jul 9 Selfridges and Snapchat launch AR locker room for summer of sport

AdAge Top 5 Metaverse Moments July

Jul 5

Jul 5 AdAge Top 5 Metaverse Moments July

Examples, Tech News

Shake Shack uses AI to drive sales via Reddit

Jul 5

Jul 5 Shake Shack uses AI to drive sales via Reddit

Jun 28

Jun 28 Amazon Deepens AI Integration in Finance Operations

Target launching internal chatbot tool for employees

Jun 21

Jun 21 Target launching internal chatbot tool for employees

Lowe's pilots in-store experience using Vision Pro

Jun 10

Jun 10 Lowe's pilots in-store experience using Vision Pro

Walmart continues innovation with GenAI enhancements and more drone delivery

Jun 7

Jun 7 Walmart continues innovation with GenAI enhancements and more drone delivery

UK Clothing Retailer Sees Boost in Google Shopping Ads with AI-Written Copy

Jun 6

Jun 6 UK Clothing Retailer Sees Boost in Google Shopping Ads with AI-Written Copy

Slam Dunk Strategy: How Reese’s Nailed Its NCAA Omnichannel Campaign

Jun 3

Jun 3 Slam Dunk Strategy: How Reese’s Nailed Its NCAA Omnichannel Campaign

Walmart launches Walmart Realm, and immersive shopping experience

May 30

May 30 Walmart launches Walmart Realm, and immersive shopping experience