Here’s a very practical, if a bit unexpected, use of artificial intelligence.
Chick-fil-A might not be the first place you’d expect to see AI and machine learning in action, but as it turns out, the fast food franchise is using algorithms to parse social media for food safety issues at its over 2,400 restaurants in 47 states. During a presentation at the ReWork Deep Learning Summit in Boston, Massachusetts this afternoon, senior principal IT leader of food safety and product quality Davis Addy detailed a custom system Chick-fil-A uses to track problematic health trends around its restaurants.
